Privacy Policy

Policy for working with your personal data

We are the company Rambula.cz s.r.o., with registered offices at Na Korábě 362/4, Libeň, 180 00 Prague 8, ID No. 17242835, registered in the Commercial Register under No. C 368788 with the Municipal Court in Prague

We operate an e-shop on the website rambula.cz.

To provide our services, sell goods and operate our website, we process some personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”)

       I.            Processing of personal data

1. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide us with, mainly via the enquiry form. These are: name, surname, e-mail address, telephone number.

What is the reason?

We will contact you through them to make further arrangements for goods and services.

On what legal basis?

This is in regard to processing on the basis of Article 6(1)(b) GDPR – negotiating a contract or carrying out pre-contractual measures at your request.

How long will we process the personal data?

Unless we establish further cooperation, we will process your data for a maximum of 6 months from our last communication.

1. Processing of personal data in case of a purchase

If you make a purchase with us, we will work with the data you fill in. These are mainly billing data: name, surname, delivery and billing address, e-mail address, telephone number.

For what reason?

We need to process personal data to fulfil our contract – to deliver our goods or services to you. We will also communicate with you via your contact details regarding the status of your order, or regarding complaints or queries you may have.

We will also process data to fulfil our obligations under the law (mainly for accounting and tax purposes, or to deal with complaints and other matters).

On what legal basis do we process personal data?

The processing is based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.

How long will we process personal data?

For the duration of fulfilment of our service and thereafter for a period of 5 years from the last time such service was provided or goods were supplied.

1. Newsletters (commercial communications)

If you are a purchasing customer and you haven’t opted us out at the time of purchase, we will use your email address to send you your own newsletter.

On what legal basis.

Section 7(3) of Act No. 480/2004 Coll. on certain information services allows us to do so, unless you have prohibited us from doing so at the time of purchase.

How long will we process your personal data?

5 years from your last purchase. You can unsubscribe from the mailing at any time via email or contact us at: info@rambula.cz

    II.            Who gets access to the data?

Your data will stay with us. However, there are some companies or other persons who work for us who get access to the data because they help run our e-shop. They are:

• The operator of the Shoptet e-shop platform (Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, company ID 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25 395)
• Provider of stroller maintenance (Marek Lach)
• Companies involved in the dispatch of goods (Czech Post, PPL CZ)
• Companies involved in the dispatch of payments FIO Banka, Komereční banka
• E-mailing service provider Mailchimp

We process personal data only in the European Union.

  III.            What else you should know

We do not have an appointed data protection officer in our company.

Our company does not make decisions based on automated processing or profiling.

If you have any questions about your personal data, please contact us at info@rambula.cz or call us at +420 605 953 810.

 IV.            Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website that recognizes them on each subsequent visit.

Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that advertisements displayed online are better tailored to you and your interests.

We use the following cookies on the website:

• Necessary cookies: these are required for the operation of the website, for example, they allow you to log in to secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
• Analytical/statistical cookies: these cookies allow us, for example, to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
• Advertising cookies: these are used to track preferences and allow you to see advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

Cookies used:

Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.

Consent can be expressed via a checkbox in the cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only some of them.

For more information on the management of cookies in individual browsers, please see the following links:

• Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
• Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
• Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
• Opera - https://help.opera.com/cs/latest/security-and-privacy/
• Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles

    V.            Your rights in relation to the processing of personal data

he GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, to request access to this data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest.

If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the Data Protection Authority or take your claims to court.

These terms and conditions are effective from 9.8. 2022